Privacy Policy

How we collect, use and protect your personal information.

This Privacy Policy explains how Renew Home Value ("we", "us" or "our") collects, uses and protects your personal information when you visit renewhomevalue.com or contact us about our services.

Information we collect

  • Information you give us: your name, email address, phone number and project details when you fill in a form or contact us.
  • Newsletter details: your name, email address and the topics you choose when you subscribe.
  • Technical information: basic data such as browser type, device and pages visited, collected to keep the website secure and working well.

How we use your information

  • To reply to your enquiries and prepare quotes.
  • To plan, deliver and support renovation projects you request.
  • To send newsletters if you have chosen to subscribe.
  • To improve our website, services and customer experience.
  • To meet legal, tax and regulatory obligations.

Sharing your information

We do not sell your personal information. We share it only with trusted partners who help us run our business, such as form delivery, email and hosting providers, and only as needed to provide our services. We may also share information when required by law.

Cookies

Our website may use essential cookies to function correctly. Embedded content such as maps may set their own cookies. You can control cookies through your browser settings.

Keeping your information safe

We use reasonable technical and organisational measures to protect your information. No online service is completely secure, so please contact us straight away if you believe your information has been misused.

How long we keep information

We keep personal information only as long as needed for the purposes described here, or as required by law. Newsletter details are removed when you unsubscribe.

Your choices and rights

You may ask to see, correct or delete the personal information we hold about you, and you can opt out of marketing emails at any time using our unsubscribe page. California residents may have additional rights under state privacy laws, and we will honour valid requests.

Children's privacy

Our website is not directed at children, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

Contact us

If you have questions about this Privacy Policy, please email contact@renewhomevalue.com or visit our contact page.